Luxury Retail Store Manager - Lead Talent & Experience

SWAROVSKI; Washington; Presencial; USD 75.000 - 105.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee discounts

Volunteer leave

Employee assistance program

Leadership training and career growth

Descripción de la vacante

Swarovski is seeking an accomplished Store Manager to lead a luxury retail team in the United States. You will drive sales, elevate customer experiences, and foster a culture of excellence across all store operations.

You will recruit, train, and coach staff, set clear targets, and ensure policies and standards are consistently applied. A passion for service, and a global brand mindset will help you grow within Swarovski's iconic retail network.

Formación

• 3+ years of experience in a multicultural retail environment, in luxury fashion, cosmetics, or lifestyle brands.
• Excellent leadership, coaching, and team development skills.
• Digital proficiency and strong operational know-how.
• Customer-focused, curious, empathetic, and results-driven team player with a commercial mindset.
• English skills.

Responsabilidades

• Lead, motivate, and develop your team to achieve sales goals and deliver outstanding service
• Build strong customer relationships and promote loyalty programs
• Recruit, onboard, and coach talent, securing succession plans
• Set and manage individual and team targets, proactively assessing performance
• Oversee store operations: inventory, cash handling, loss prevention, and compliance
• Ensure implementation of all Swarovski policies, procedures, and standards

Conocimientos

Leadership

Team Development

Customer Service

Operational Excellence

Digital Proficiency

Multicultural Communication

English Proficiency

Descripción del empleo

Swarovski is seeking an accomplished Store Manager to lead a luxury retail team in the United States. You will drive sales, elevate customer experiences, and foster a culture of excellence across all store operations.

You will recruit, train, and coach staff, set clear targets, and ensure policies and standards are consistently applied. A passion for service, and a global brand mindset will help you grow within Swarovski's iconic retail network.