Luxury Retail Store Manager — Drive Sales & VIP Clienteling

CLB XXIII; Cincinnati (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

CLB23 in Cincinnati, OH seeks a dynamic, sales-driven Store Manager to lead one of our luxury resale locations and own its performance from day one.

This is not a back-office role. You will drive revenue, lead and develop the sales team, build VIP and community relationships, and deliver an exceptional customer experience every day.

You will maintain merchandising standards, manage inventory, staffing, security, and store presentation, while representing CLB23 at events to grow the local brand.

Qualifications

• Proven success in retail sales, luxury retail, fashion, hospitality, or another relationship-driven sales environment.
• Experience leading and developing salespeople.
• Strong personal selling and closing ability.
• Natural relationship builder with an established network or demonstrated ability to build one.
• Passion for luxury fashion, streetwear, sneakers, collectibles, or resale.
• Competitive, accountable, entrepreneurial, and comfortable being measured by results.

Responsibilities

• Drive Sales: Own store performance and hit sales goals daily, monthly, yearly.
• Develop the Team: Coach staff on selling, clienteling, product knowledge, and customer experience.
• Build VIP & Community Relationships: Build ties with athletes, entertainers, stylists, influencers, collectors, leaders.
• Grow the Client Base: Develop high-value customers and proactive outreach for repeat business.
• Own the Store: Merchandise, inventory, staffing, security, operations, presentation.
• Represent CLB23: Attend events to expand local network and brand presence.

Job description

CLB23 in Cincinnati, OH seeks a dynamic, sales-driven Store Manager to lead one of our luxury resale locations and own its performance from day one.

This is not a back-office role. You will drive revenue, lead and develop the sales team, build VIP and community relationships, and deliver an exceptional customer experience every day.

You will maintain merchandising standards, manage inventory, staffing, security, and store presentation, while representing CLB23 at events to grow the local brand.