Luxury Store Manager – VIP Clienteling & Team Leadership

Stealth Startup; Coral Gables (FL); On-site; USD 90,000 - 100,000; Full time

Job summary

Stealth Startup is seeking a Store Manager for a luxury boutique in Coral Gables, FL. The role focuses on leading daily operations, developing a high-performing sales team, and delivering an elevated client experience for VIP clients.

The position involves CRM-driven clienteling, retention strategies, and maintaining brand standards in a luxury retail setting. The ideal candidate has 5+ years in luxury retail leadership, strong CRM and VIP engagement, and fluent English and Spanish.

Qualifications

• Minimum 5 years of luxury boutique management or high-end sales.
• Proven VIP engagement and CRM management experience.
• Bilingual English and Spanish required.

Responsibilities

• Lead daily store operations and drive sales performance.
• Train and mentor the sales team.
• Build relationships with VIP/high-value clients.
• Manage client database using CRM tools.
• Ensure luxury service standards and brand presentation.
• Monitor KPIs and adjust strategies to optimize performance.
• Manage store budgets and profitability.

Skills

Sales leadership

VIP clienteling

CRM expertise

Team mentorship

Store operations

KPI management

Bilingual EN/ES

Tools

Microsoft Office

Shopify

CRM software

Job description

Stealth Startup is seeking a Store Manager for a luxury boutique in Coral Gables, FL. The role focuses on leading daily operations, developing a high-performing sales team, and delivering an elevated client experience for VIP clients.

The position involves CRM-driven clienteling, retention strategies, and maintaining brand standards in a luxury retail setting. The ideal candidate has 5+ years in luxury retail leadership, strong CRM and VIP engagement, and fluent English and Spanish.