Luxury Retail Store Manager – Client Experience Leader

Prada; Chicago (IL); On-site; USD 70,000 - 90,000; Full time

Job summary

Prada Group in Chicago seeks a Store Manager to lead a premium retail team and deliver an exceptional client experience on the shop floor. You will drive brand performance, coach staff, and steer all activities to meet store targets in a luxury environment.

The role requires strong leadership, business acumen and a passion for fashion, with English fluency and an ability to build lasting client relationships. This position emphasizes omni-channel excellence and local market engagement.

Qualifications

• Strong leadership and team management capabilities.
• Ability to motivate and persuade people.
• Excellent client service and relationship building.
• Experience in luxury/fashion preferred.
• English language is essential; other languages a plus.

Responsibilities

• Drive and maximize sales performances.
• Propose and develop business plans.
• Lead store team and exceed KPIs.
• Represent the Company locally to attract clients and build brand loyalty.
• Foster Omni Channel development with the team.
• Meet store operating budget and control expenses.
• Implement clienteling initiatives and events.
• Recruit and develop top talent.

Skills

Business driven

Leadership

Team management

Motivation

Client welcome

Confidence

Organized

Detail oriented

Market knowledge

Product knowledge

English language

Education

Retail management degree

Job description

Prada Group in Chicago seeks a Store Manager to lead a premium retail team and deliver an exceptional client experience on the shop floor. You will drive brand performance, coach staff, and steer all activities to meet store targets in a luxury environment.

The role requires strong leadership, business acumen and a passion for fashion, with English fluency and an ability to build lasting client relationships. This position emphasizes omni-channel excellence and local market engagement.