Luxury Retail Store Lead: Client Experience & Team Growth

LVMH; New York (NY); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Bonus structure

Paid time off

Holiday pay

401k

Employee discount

Job summary

Fendi in New York seeks an Assistant Store Manager to lead and develop the team, drive sales and deliver exceptional client experience. You will work with the Store Manager to inspire staff, foster succession planning and growth, and ensure operational excellence.

The role requires strong leadership in luxury retail, clienteling, and inventory controls, with flexibility to work evenings, weekends, and holidays. The compensation includes base pay and a retail bonus as part of the package.

Qualifications

• Minimum 5 years’ leadership experience in retail
• Minimum 3 years’ luxury experience preferred
• Bachelor’s Degree or equivalent experience a plus
• Strong drive for results; goal oriented
• Proactive interpersonal abilities: communicate effectively
• Proficiency to use POS system and inventory management functions
• RTW experience preferred
• Foreign language skills are a plus

Responsibilities

• Lead and develop the team to achieve sales and client experience goals
• Manage in-store client books, appointments and clienteling tools
• Support training, onboarding and succession planning
• Act as Store Manager in the absence of the Store Manager
• Maintain policies, brand standards and grooming guidelines
• Partner with leadership on strategy and store operations

Skills

Leadership experience

Luxury retail

Bachelor’s degree

Results driven

Communication

Team development

Digital literacy

Flexibility

Education

Bachelor’s Degree or equivalent

Tools

POS system

Job description

Fendi in New York seeks an Assistant Store Manager to lead and develop the team, drive sales and deliver exceptional client experience. You will work with the Store Manager to inspire staff, foster succession planning and growth, and ensure operational excellence.

The role requires strong leadership in luxury retail, clienteling, and inventory controls, with flexibility to work evenings, weekends, and holidays. The compensation includes base pay and a retail bonus as part of the package.