Luxury Retail Specialist: Sales & Stock Support

Tapestry; Livermore (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid paternity and maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a retail team member in Livermore, CA. You will welcome clients, provide personalized assistance, and act as a brand ambassador in-store and online. You will operate POS systems, manage stock, and support merchandising with a flexible schedule to meet business needs.

The role requires 1+ year in luxury retail or similar, strong English communication, and the ability to lift 25 lbs. You’ll join a diverse team focused on exceptional customer experiences.

Qualifications

• Excellent communication and customer service skills.
• Strong English language proficiency.
• Knowledge of fashion trends and competition in the marketplace.
• Ability to lift at least 25 lbs regularly (up to 50 lbs) and to navigate a busy retail floor.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador and support social media engagement.
• Operate POS accurately and maintain cash wrap organization.
• Suggest add-on products and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies.

Skills

Customer service

Communication

English proficiency

Cash handling

Education

Education or experience considered

Tools

Cash register systems

POS systems

Mobile POS

iPad/laptop

Job description

Coach is seeking a retail team member in Livermore, CA. You will welcome clients, provide personalized assistance, and act as a brand ambassador in-store and online. You will operate POS systems, manage stock, and support merchandising with a flexible schedule to meet business needs.

The role requires 1+ year in luxury retail or similar, strong English communication, and the ability to lift 25 lbs. You’ll join a diverse team focused on exceptional customer experiences.