Senior Luxury Retail Sales Support — Flexible Schedule

Coach; Livermore (CA); On-site; USD 18,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Job summary

Coach is seeking a Sales Support Associate in Livermore, CA to help drive store success through friendly, efficient customer interactions and precise merchandising. You will help manage the flow of product from receipt to sale, assist customers at the cash wrap, and maintain a well-organized sales floor.

Ideal candidates bring luxury retail experience, knowledge of fashion trends, strong English skills, and the ability to multitask in a fast-paced environment while delivering outstanding service

Qualifications

• Retail experience, preferably in luxury retail.
• Knowledge of fashion trends and competition in the marketplace.
• Familiarity with cash registers, tablets, and basic computer skills.
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Excellent communication and customer service skills.
• Proficiency in English.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador in local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash according to policy.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and implement visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and collaborate with team or management.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Retail experience

Fashion trends knowledge

Cash register systems

Attention to detail

Multitasking

Customer service

Fast-paced environment

English proficiency

Job description

Coach is seeking a Sales Support Associate in Livermore, CA to help drive store success through friendly, efficient customer interactions and precise merchandising. You will help manage the flow of product from receipt to sale, assist customers at the cash wrap, and maintain a well-organized sales floor.

Ideal candidates bring luxury retail experience, knowledge of fashion trends, strong English skills, and the ability to multitask in a fast-paced environment while delivering outstanding service