Luxury Retail Sales Support - Flexible Hours & Benefits

Coach; Livermore (CA); On-site; USD 31,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

Coach is seeking a Sales Support Associate in Livermore, CA. The role focuses on delivering luxury, customer-centric service at the cash wrap and on the sales floor. You will maintain stockroom organization, assist with shipments, and ensure visual merchandising standards are met.

The ideal candidate has retail experience, fashion awareness, and proficiency with cash registers, POS systems, and iPads. Flexibility for nights, weekends, and peak periods is required to support business needs.

Qualifications

• 1+ years of retail experience, preferably luxury retail service.
• Knowledge of fashion trends and market competition.
• Knowledge of cash register systems and POS, basic computer skills and product sheets.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador and support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media per policy.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities and respond to customer requests; collaborate with team.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Customer service

Attention to detail

Multitasking

Communication skills

Tools

Cash registers

POS systems

iPad/laptop

Job description

Coach is seeking a Sales Support Associate in Livermore, CA. The role focuses on delivering luxury, customer-centric service at the cash wrap and on the sales floor. You will maintain stockroom organization, assist with shipments, and ensure visual merchandising standards are met.

The ideal candidate has retail experience, fashion awareness, and proficiency with cash registers, POS systems, and iPads. Flexibility for nights, weekends, and peak periods is required to support business needs.