Luxury Retail Sales Support Specialist III Flexible Hours

Coach; Ann Arbor (MI); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid Paternity and Maternity leave

Commuter Benefits

Job summary

Coach is seeking a Sales Support Associate in our Ann Arbor store to welcome clients, provide personalized assistance, operate POS accurately, and keep the sales floor organized and visually appealing.

Requirements include 1+ year of retail experience, strong English, cash handling, basic tech skills (iPad/laptop), and the ability to multi-task in a fast-paced luxury environment; flexibility for nights, weekends, and busy periods.

Qualifications

• 1+ year of retail experience, preferably luxury retail.
• Knowledge of fashion trends and market competition.
• Basic computer skills and familiarity with POS devices.

Responsibilities

• Welcome clients with warmth and professionalism and provide personalized assistance.
• Operate POS accurately and maintain cash wrap organization.
• Receive, process, and organize shipments and transfers; maintain stockroom cleanliness.
• Support stocking, merchandising, and customer requests as needed.
• Maintain housekeeping standards and adhere to loss prevention guidelines.

Skills

Retail experience

Customer service

Cash handling

Communication skills

Attention to detail

English proficiency

Education

High school diploma or equivalent

Tools

POS systems

Walkie talkie

iPad

Laptop

Job description

Coach is seeking a Sales Support Associate in our Ann Arbor store to welcome clients, provide personalized assistance, operate POS accurately, and keep the sales floor organized and visually appealing.

Requirements include 1+ year of retail experience, strong English, cash handling, basic tech skills (iPad/laptop), and the ability to multi-task in a fast-paced luxury environment; flexibility for nights, weekends, and busy periods.