Luxury Retail Sales Support Specialist

Tapestry, Inc.; Sarasota (FL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Paid parental leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Support Associate in our Sarasota, FL store to help drive the brand's luxury experience. You will greet clients, assist with purchases at the cash wrap, and keep the sales floor well merchandised and organized.

Responsibilities include operating the POS, processing shipments, replenishing stock, and providing friendly service. The role requires strong English communication, attention to detail, and flexibility for busy retail hours.

Qualifications

• 1+ year of retail experience, preferably in luxury retail.
• Knowledge of fashion trends and customer service standards.
• Excellent English communication and multitasking skills.

Responsibilities

• Welcome clients with warmth and professionalism; provide personalized assistance.
• Operate POS accurately and maintain cash wrap organization.
• Suggest add-on products and capture customer information where allowed.
• Receive, process, and organize shipments and transfers.
• Maintain stockroom cleanliness and visual merchandising updates.
• Support sales floor activities and respond to customer requests.
• Adhere to Loss Prevention guidelines.

Skills

Customer service

Cash handling

Retail sales

Tools

POS system

iPad

Walkie talkie

Job description

Coach is seeking a Sales Support Associate in our Sarasota, FL store to help drive the brand's luxury experience. You will greet clients, assist with purchases at the cash wrap, and keep the sales floor well merchandised and organized.

Responsibilities include operating the POS, processing shipments, replenishing stock, and providing friendly service. The role requires strong English communication, attention to detail, and flexibility for busy retail hours.