Luxury Retail Sales Support II - Brand Ambassador & Ops

Tapestry, Inc.; Kittery (ME); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach, part of Tapestry, Inc., seeks a Sales Support Associate to deliver friendly, efficient service at the cash wrap and on the floor. You will help maintain stockflow and merchandising while supporting store operations and guests with professionalism.

The role requires strong English, excellent communication, and the ability to multitask in a fast-paced luxury retail environment, including flexible scheduling and lifting up to 25 lbs.

Qualifications

• 1+ retail experience, preferably luxury retail service.
• Excellent communication and customer service skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs.
• Operate POS accurately and maintain cash wrap organization.
• Receive, process, and organize shipments and transfers; maintain stockroom cleanliness.
• Suggest add-on products and capture customer information where permitted.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Customer service

Cash handling

POS systems

Strong English

Communication

Tools

Cash register systems

iPad / Mobile POS

Job description

Coach, part of Tapestry, Inc., seeks a Sales Support Associate to deliver friendly, efficient service at the cash wrap and on the floor. You will help maintain stockflow and merchandising while supporting store operations and guests with professionalism.

The role requires strong English, excellent communication, and the ability to multitask in a fast-paced luxury retail environment, including flexible scheduling and lifting up to 25 lbs.