Luxury Retail Sales Support — Flexible Schedule & Growth

Coach; Kansas City (MO); On-site; USD 21,000 - 27,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Support Associate to help deliver luxury retail service in our Kansas City store. You will greet clients, assist with product selection, operate the POS, and help maintain a pristine sales floor. Flexibility to work nights, weekends, and peak seasons is required.

You will collaborate with the team to ensure accurate stock flow, assist with shipments, and support visual merchandising while delivering a warm, professional customer experience consistent with Coach standards.

Qualifications

• Experience in luxury retail or similar service environment.
• Knowledge of fashion trends and market competition.
• Familiar with cash handling and basic computer tools.
• Strong attention to detail and organization.
• Ability to multitask in a fast-paced store.
• Excellent communication and customer service skills.
• Strong English language proficiency.

Responsibilities

• Greet clients warmly and provide personalized assistance.
• Act as a brand ambassador and support social media engagement.
• Operate POS accurately and maintain cash-wrap organization.
• Suggest add-on products and capture customer data where permitted.
• Receive, process, and organize shipments; report discrepancies.
• Manage stock levels and execute visual merchandising updates.
• Support sales floor activities and collaborate with team/management.
• Maintain housekeeping and follow Loss Prevention guidelines.

Skills

Retail experience

Fashion trend knowledge

Cash register systems

Attention to detail

Multitasking

Customer service

English proficiency

Tools

iPad

POS systems

Laptop

Walkie-talkie

Job description

Coach is seeking a Sales Support Associate to help deliver luxury retail service in our Kansas City store. You will greet clients, assist with product selection, operate the POS, and help maintain a pristine sales floor. Flexibility to work nights, weekends, and peak seasons is required.

You will collaborate with the team to ensure accurate stock flow, assist with shipments, and support visual merchandising while delivering a warm, professional customer experience consistent with Coach standards.