Seasonal Luxury Sales Support Associate

Tapestry, Inc.; Troy (MI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Support Associate in Troy, MI to deliver exceptional customer service at the cash wrap while maintaining an organized sales floor. You will process transactions, assist clients with product needs, and support stockroom and merchandising tasks to ensure smooth store operations.

Ideal candidates have retail experience, strong communication skills, and a passion for fashion. The role requires flexibility for scheduling including nights and weekends in a luxury retail

Qualifications

• 1+ year of retail experience (cashier/stock/sales) preferred
• Knowledge of fashion trends and current market competition
• Familiar with cash registers, basic computer use, POS systems, and stockroom processes
• Strong attention to detail and ability to multitask in a fast-paced environment
• Excellent communication and customer service skills
• Good command of English

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance
• Serve as a brand ambassador locally; support social media engagement
• Operate POS accurately and maintain cash wrap organization
• Suggest add-on products, promote gift cards, and capture customer information
• Receive, process, and organize shipments and transfers; report discrepancies
• Manage stock levels, replenish floor, and implement merchandising updates
• Support sales floor activities and respond to customer requests
• Maintain housekeeping standards and adhere to Loss Prevention guidelines

Skills

Customer service

Retail experience

Cash handling

Communication

Job description

Coach is seeking a Sales Support Associate in Troy, MI to deliver exceptional customer service at the cash wrap while maintaining an organized sales floor. You will process transactions, assist clients with product needs, and support stockroom and merchandising tasks to ensure smooth store operations.

Ideal candidates have retail experience, strong communication skills, and a passion for fashion. The role requires flexibility for scheduling including nights and weekends in a luxury retail