Luxury Retail Sales Support — Flexible Schedule

Coach; Jacksonville (FL); On-site; USD 21,000 - 27,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house based in New York, seeking a Sales Support Associate for its Jacksonville store. You will warmly welcome clients, operate the POS, manage stock, and support merchandising to ensure a smooth store flow and elevated customer experience.

Ideal candidates have retail experience, fashion awareness, basic tech skills, and strong English language proficiency; flexible schedule including nights and weekends is required.

Qualifications

• 1+ year of retail experience, preferably luxury retail service.
• Knowledge of fashion trends and competition in the marketplace.
• Familiarity with cash register systems and basic computer skills (iPad/laptop, Mobile POS, Internet).
• Ability to read price and product release sheets.
• Excellent attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Excellent communication and customer service skills.
• Strong English language proficiency.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador; support social media engagement.
• Operate POS accurately, maintain cash wrap, and handle cash/media per policy.
• Suggest add-on products, promote gift cards, and capture customer information.
• Receive, process, and organize shipments and transfers; report discrepancies; keep stockroom clean.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities and respond to customer requests; coordinate with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Retail experience

Fashion trends knowledge

Cash register systems

Basic computer skills

Walkie talkie

Price sheets literacy

Attention to detail

Multitasking

Communication skills

English proficiency

Job description

Coach is a global fashion house based in New York, seeking a Sales Support Associate for its Jacksonville store. You will warmly welcome clients, operate the POS, manage stock, and support merchandising to ensure a smooth store flow and elevated customer experience.

Ideal candidates have retail experience, fashion awareness, basic tech skills, and strong English language proficiency; flexible schedule including nights and weekends is required.