Luxury Retail Sales Support – Flexible Schedule

Tapestry; Clinton (CT); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid paternity and maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house seeking a Sales Support Associate in Clinton, CT. You will welcome clients, assist with product selection, and operate the POS with accuracy, ensuring smooth cash wrap and stock flow.

You will process shipments, maintain stockroom organization, and contribute to visual merchandising updates on the sales floor. The role requires strong English communication, retail experience, and the ability to multitask in a fast-paced luxury environment.

Qualifications

• 1+ years retail experience, preferably in luxury retail service.
• Knowledge of fashion trends and competition in the marketplace.
• Proficient with cash registers, POS systems, iPad/laptop, and mobile POS.
• Strong English communication and customer service skills.

Responsibilities

• Welcome clients with warmth and professionalism and anticipate needs.
• Operate POS accurately and manage cash wrap per policy.
• Receive, process, and organize shipments and transfers; report discrepancies.
• Maintain stockroom cleanliness and execute visual merchandising updates.
• Support sales floor activities and respond to customer requests.
• Collaborate with team and management to ensure smooth operations.

Skills

Customer service

Communication

Cash handling

POS systems

Multitasking

Attention to detail

Tools

POS terminal

iPad/Mobile POS

Walkie talkie

Job description

Coach is a global fashion house seeking a Sales Support Associate in Clinton, CT. You will welcome clients, assist with product selection, and operate the POS with accuracy, ensuring smooth cash wrap and stock flow.

You will process shipments, maintain stockroom organization, and contribute to visual merchandising updates on the sales floor. The role requires strong English communication, retail experience, and the ability to multitask in a fast-paced luxury environment.