Luxury Retail Sales Support — Flexible Schedule

Coach; Birch Run (MI); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid paternity/maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach in Birch Run, Michigan is seeking a Sales Support Associate to enhance store performance and customer experience. You will handle cash wrap, assist customers with products, and help keep the sales floor organized while supporting stock flow from receipt to sale.

The role requires 1+ year in retail, fashion awareness, and solid English communication. Flexibility for busy periods, weekends, and nights is expected; lifting up to 25 lbs is required.

Qualifications

• 1+ year of retail experience, preferably luxury retail
• Ability to use cash registers and basic computer tools
• Strong communication and customer service skills
• Knowledge of POS systems, iPad, and inventory procedures
• Attention to detail and multitasking in a fast paced environment
• Flexibility to work nights, weekends, and holidays
• Strong English proficiency (for US market)

Responsibilities

• Welcome clients and offer personalized assistance
• Serve as brand ambassador and support social media engagement
• Operate POS accurately and maintain cash wrap organization
• Suggest add‑on products and promote gift cards
• Receive and organize shipments and transfers; report discrepancies
• Manage stock levels and visual merchandising updates
• Support sales floor activities and respond to customers
• Maintain housekeeping and follow Loss Prevention guidelines

Skills

Retail experience

Cash handling

Customer service

POS systems

Stock management

Merchandising

English proficiency

Mobility/physical

Tools

POS terminal

iPad

Walkie talkie

Job description

Coach in Birch Run, Michigan is seeking a Sales Support Associate to enhance store performance and customer experience. You will handle cash wrap, assist customers with products, and help keep the sales floor organized while supporting stock flow from receipt to sale.

The role requires 1+ year in retail, fashion awareness, and solid English communication. Flexibility for busy periods, weekends, and nights is expected; lifting up to 25 lbs is required.