Luxury Retail Sales Support — Brand Ambassador (Contract)

Tapestry (Coach/Kate Spade); Braintree (MA); On-site; USD 18,000 - 23,000; Full time

Job summary

Coach in the United States is seeking a Sales Support Associate to help the store run smoothly. You will welcome clients, assist at the cash wrap, and ensure the sales floor is well organized to reflect the brand.

You will act as a brand ambassador, process shipments, support stockroom duties, and help with visual merchandising while upholding loss prevention guidelines. The ideal candidate has at least one year of luxury retail or cash handling experience, strong English communication, and the

Qualifications

• Retail experience, ideally in luxury or premium brands.
• Knowledge of fashion trends and market competition.
• Proficiency with cash registers and basic computer skills.
• Strong attention to detail and organization.
• Excellent communication and customer service skills.

Responsibilities

• Welcome clients with warmth and professionalism.
• Assist at the cash wrap and handle cash/media per policy.
• Receive, process, and organize shipments.
• Maintain stockroom cleanliness and stock levels.
• Support visual merchandising updates.
• Respond to customer requests and collaborate with team.
• Adhere to Loss Prevention guidelines.
• Maintain housekeeping standards.

Skills

Customer service

Communication

Attention to detail

Multitasking

English proficiency

Brand ambassador

Tools

Cash register systems

POS / Mobile POS

Job description

Coach in the United States is seeking a Sales Support Associate to help the store run smoothly. You will welcome clients, assist at the cash wrap, and ensure the sales floor is well organized to reflect the brand.

You will act as a brand ambassador, process shipments, support stockroom duties, and help with visual merchandising while upholding loss prevention guidelines. The ideal candidate has at least one year of luxury retail or cash handling experience, strong English communication, and the