Brand Ambassador — Luxury Retail Sales & Service (Flexible Schedule)

Tapestry, Inc.; North Carolina; Vor Ort; USD 21.000 - 27.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

401(K)

Paid paternity and maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Zusammenfassung

Coach is a premier global fashion house—part of Tapestry, Inc.—seeking a Sales Support Associate to greet clients, manage the cash wrap, and maintain a pristine sales floor. You will assist customers, process transactions, and help with stock handling in a fast-paced luxury environment.

The role emphasizes strong English communication, attention to detail, and the ability to multitask across sales floor, stockroom, and visuals while supporting brand initiatives and Loss Prevention standards.

Qualifikationen

• 1+ years of retail experience, preferably luxury retail
• Knowledge of fashion trends and competition in the marketplace
• Knowledge of cash register systems and basic computer skills
• Ability to use iPad/laptop, Mobile POS and Internet
• Ability to read price and product release sheets
• Strong attention to detail and organizational skills
• Ability to multitask in a fast-paced environment
• Excellent communication and customer service skills
• Strong English language proficiency

Aufgaben

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance
• Serve as a brand ambassador and support social media engagement
• Operate POS accurately and maintain cash wrap organization
• Handle cash/media in compliance with policy
• Suggest add-on products and promote gift cards
• Receive, process, and organize shipments and transfers; report discrepancies
• Maintain stockroom cleanliness and replenish sales floor
• Support sales floor activities and respond to customer requests
• Maintain housekeeping standards and adhere to Loss Prevention guidelines

Kenntnisse

Customer service

Communication skills

Attention to detail

English proficiency

Tools

Cash register systems

iPad / laptop usage

Mobile POS

Walkie talkie

Price & product release sheets

Jobbeschreibung

Coach is a premier global fashion house—part of Tapestry, Inc.—seeking a Sales Support Associate to greet clients, manage the cash wrap, and maintain a pristine sales floor. You will assist customers, process transactions, and help with stock handling in a fast-paced luxury environment.

The role emphasizes strong English communication, attention to detail, and the ability to multitask across sales floor, stockroom, and visuals while supporting brand initiatives and Loss Prevention standards.