Luxury Retail Sales Support Associate

Tapestry (Coach/Kate Spade); Gloucester Township (NJ); On-site; USD 26,000 - 38,000; Full time

Job summary

Coach in New Jersey is seeking a Sales Support Associate to welcome clients with warmth and provide personalized assistance; support product flow from receipt to sale and keep the sales floor well organized. The role requires prior retail experience, strong English communication, and solid POS skills.

You will handle stock replenishment, merchandising updates, and collaboration with team to meet business needs. Flexibility for evenings and weekends is expected.

Qualifications

• 1+ year of retail experience preferred.
• Fashion trend awareness and knowledge of luxury retail.
• Familiarity with cash registers and using iPad/laptop for POS.
• Strong communication and customer service skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in policy.
• Receive, process, and organize shipments; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests, and collaborate with team/management.
• Maintain housekeeping standards and follow Loss Prevention guidelines.

Skills

Retail experience

Luxury retail

Cash handling

Customer service

Attention to detail

Multitasking

English proficiency

Tools

POS system

iPad/Mobile POS

Cash register

Job description

Coach in New Jersey is seeking a Sales Support Associate to welcome clients with warmth and provide personalized assistance; support product flow from receipt to sale and keep the sales floor well organized. The role requires prior retail experience, strong English communication, and solid POS skills.

You will handle stock replenishment, merchandising updates, and collaboration with team to meet business needs. Flexibility for evenings and weekends is expected.