Luxury Retail Sales Supervisor – Elite Clienteling

V Opco LLC; San Jose (CA); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Healthcare options

401(k) match

Paid time off

Clothing discounts

Gym reimbursement

Mental health support

Parental leave

Life insurance

Disability insurance

Pre-tax commuter benefits

Discounts (pet/home/auto)

Job summary

Vince is seeking a highly motivated, results-driven Sales Supervisor who leads with selling and elevates every client interaction at Santana Row in San Jose. You bring energy, expertise, and a deep passion for the Vince brand.

You are a top performer who consistently exceeds sales goals, owns your client book, and turns client interactions into meaningful selling opportunities. Set the store tone with luxury service standards, strong product knowledge, and leadership on the floor.

Qualifications

• 2+ years experience in retail sales, preferably in a luxury environment.
• Proven ability to meet or exceed sales goals.
• Team player who thrives in a collaborative environment.
• Strong verbal and written communication with customers.
• Able to climb ladders and stairs; lift up to 35 pounds while merchandising and maintaining the sales floor.

Responsibilities

• Consistently achieves and exceeds personal sales goals, KPIs, and clienteling expectations
• Building a deep understanding of fabrics, fits, construction, and design intent to inspire confident purchasing decisions
• Cultivate and grow a robust client book through proactive outreach to generate repeat business and deepen client loyalty
• Speak confidently about the Vince aesthetic and drive brand-focused interactions to fuel sales
• Convert walk-in traffic into loyal clients through elevated engagement and strategic wardrobing
• Model best-in-class selling and clienteling on the floor to inspire the team
• Support store operations including POS, merchandising, inventory, and visual standards
• Uphold all company policies, including loss prevention and operational procedures

Skills

Retail sales

Clienteling

Upselling

POS systems

CRM tools

Microsoft Office

Communication

Team player

Tools

POS systems

CRM tools

Microsoft Office

Job description

Vince is seeking a highly motivated, results-driven Sales Supervisor who leads with selling and elevates every client interaction at Santana Row in San Jose. You bring energy, expertise, and a deep passion for the Vince brand.

You are a top performer who consistently exceeds sales goals, owns your client book, and turns client interactions into meaningful selling opportunities. Set the store tone with luxury service standards, strong product knowledge, and leadership on the floor.