Luxury Client Advisor & Stylist

Vince; San Jose (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Healthcare options

401(k) with employer match

Paid time off

Clothing allowance & discounts

Gym reimbursement

Mental health support tools

Infertility coverage

Insurance coverage

Job summary

Vince Santana Row in San Jose, CA seeks a highly motivated Client Advisor who leads with selling and elevates every client interaction. You bring energy, expertise, and a deep passion for the Vince brand, owning your client book and exceeding sales goals.

You will set the tone for the store with luxury service standards, strong product knowledge, and proactive client outreach to drive repeat business and loyalty.

Qualifications

• 2+ years experience in retail sales, preferably in a luxury environment.
• Proven ability to meet or exceed sales goals.
• Strong verbal and written communication skills allowing for effective communication with customers.

Responsibilities

• Consistently achieves and exceeds personal sales goals, KPIs, and clienteling expectations.
• Building a deep understanding of fabrics, fits, construction, and design intent to inspire confident purchasing decisions.
• Cultivate and grow a robust client book through proactive outreach (SMS, email, personalized follow-up, and referrals) to generate repeat business and deepen client loyalty.
• Speak confidently about the Vince aesthetic and turn styling conversations into brand-focused interactions that drive sales.
• Convert walk-in traffic into loyal clients through elevated engagement, strategic wardrobing, and a consultative selling approach.
• Model best-in-class selling and clienteling on the floor to inspire and elevate the team.
• Support store operation including POS, merchandising, inventory, and visual standards to reflect the Vince luxury experience.
• Uphold all company policies, including loss prevention and operational procedures.

Skills

Retail sales

Clientelling

Luxury brand knowledge

Communication

Tools

POS systems

CRM tools

Microsoft Office

Job description

Vince Santana Row in San Jose, CA seeks a highly motivated Client Advisor who leads with selling and elevates every client interaction. You bring energy, expertise, and a deep passion for the Vince brand, owning your client book and exceeding sales goals.

You will set the tone for the store with luxury service standards, strong product knowledge, and proactive client outreach to drive repeat business and loyalty.