Luxury Retail Sales Supervisor | Clienteling & Team Lead

Richemont; San Jose (CA); Vor Ort; USD 41.000 - 48.000; Vollzeit

Zusammenfassung

Richemont Americas in San Jose is seeking a Sales Supervisor to lead a luxury sales team and ensure a seamless client journey. You will partner with the Store Manager to run a well‑ordered boutique and coach the sales associates.

Responsibilities include motivating staff, driving sales through clienteling and sourcing new customers, maximizing conversion, and maintaining a client‑centric service standard. You will also oversee in‑store operations, merchandising, opening/closing, and inventory

Qualifikationen

• 5+ years of retail experience required, preferably in luxury settings.
• Strong knowledge of Leather Goods and CRM systems.
• Passion for brand and luxury industry.
• Excellent client focus and communication.

Aufgaben

• Lead the sales team and motivate staff to deliver outstanding service.
• Drive sales through clienteling, new client acquisition, and relationship building.
• Monitor daily performance, conversion rates, and KPI targets.
• Coach and develop sales associates; supervise in-store operations.
• Support Store Manager with openings, closings, merchandising, and inventory.

Kenntnisse

5+ years retail

CRM experience

Leather Goods knowledge

Luxury brand expertise

Clienteling

Jobbeschreibung

Richemont Americas in San Jose is seeking a Sales Supervisor to lead a luxury sales team and ensure a seamless client journey. You will partner with the Store Manager to run a well‑ordered boutique and coach the sales associates.

Responsibilities include motivating staff, driving sales through clienteling and sourcing new customers, maximizing conversion, and maintaining a client‑centric service standard. You will also oversee in‑store operations, merchandising, opening/closing, and inventory