Luxury Leather Goods Sales Lead

US04 Richemont North America, Inc.; San Jose (CA); On-site; USD 41,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, Vision

HSA/FSA

401(k) with employer match

Paid time off

Wellness reimbursement

Job summary

Richemont Americas is seeking a Sales Supervisor for Delvaux in San Jose to ensure a seamless client journey and lead the sales team with a client-centric approach. You will drive sales, coach associates, manage clienteling, and support store operations including merchandising, opening/closing, and inventory control.

With 5+ years in luxury retail and CRM experience, you will motivate the team, build relationships with clients, and help achieve KPIs while collaborating with the Boutique Director

Qualifications

• 5+ years of retail experience; preferably with 2+ years in a supervisory role.
• CRM experience is preferred.
• Strong knowledge of luxury branding and clienteling practices.

Responsibilities

• Lead the sales team to deliver a seamless client journey and exceed sales goals.
• Coach and develop sales associates; train on clienteling and product performance.
• Partner with Store Manager on daily operations, visual merchandising, and inventory control.
• Drive client outreach and relationship-building with new and existing customers.
• Support in-store operations and foster a client-centric service culture.

Skills

Retail experience

Leadership/management

Clienteling

Communication skills

Tools

CRM software

Job description

Richemont Americas is seeking a Sales Supervisor for Delvaux in San Jose to ensure a seamless client journey and lead the sales team with a client-centric approach. You will drive sales, coach associates, manage clienteling, and support store operations including merchandising, opening/closing, and inventory control.

With 5+ years in luxury retail and CRM experience, you will motivate the team, build relationships with clients, and help achieve KPIs while collaborating with the Boutique Director