Luxury Retail Sales & Stock Specialist

Tapestry (Coach/Kate Spade); Concord (NC); On-site; USD 21,000 - 30,000; Full time

Job summary

Coach is a global fashion house and part of the Tapestry portfolio. The Sales Support Associate role focuses on delivering exceptional service at the cash wrap and maintaining a well-organized sales floor to support efficient product flow from receipt to point of sale.

The role involves welcoming clients, serving as a brand ambassador, operating POS, replenishing stock, and supporting merchandising updates while upholding Loss Prevention standards. Flexible scheduling is required.

Qualifications

• 1+ years of retail experience, preferably luxury retail.
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Responsibilities

• Welcome clients with warmth and professionalism and provide personalized assistance.

Skills

Retail experience

Customer service

Communication

English fluency

Education

High school diploma or equivalent

Tools

POS systems

iPad / Mobile POS

Walkie talkie

Price release sheets

Job description

Coach is a global fashion house and part of the Tapestry portfolio. The Sales Support Associate role focuses on delivering exceptional service at the cash wrap and maintaining a well-organized sales floor to support efficient product flow from receipt to point of sale.

The role involves welcoming clients, serving as a brand ambassador, operating POS, replenishing stock, and supporting merchandising updates while upholding Loss Prevention standards. Flexible scheduling is required.