Luxury Retail Sales & Stock Associate

Tapestry, Inc.; Montebello (CA); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid paternity and maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach, a global fashion house, is seeking a Sales Support Associate in Montebello, CA. You will warmly welcome clients, assist with purchases, and help maintain an organized stockroom and sales floor. You’ll use the POS system to complete transactions and support stock flow from receipt to sale.

The role requires retail experience, knowledge of fashion trends, and strong English communication. Flexibility for evenings, weekends, and peak periods is essential.

Qualifications

• 1+ year of retail experience, preferably luxury retail service.
• Strong English and customer service skills.
• Knowledge of fashion trends and competition in the marketplace.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Operate POS accurately and maintain cash wrap organization.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities and respond to customer requests confidently.

Skills

Retail experience

Customer service

English proficiency

Attention to detail

Multitasking

Tools

Cash register systems

Mobile POS

iPad / laptop use

Job description

Coach, a global fashion house, is seeking a Sales Support Associate in Montebello, CA. You will warmly welcome clients, assist with purchases, and help maintain an organized stockroom and sales floor. You’ll use the POS system to complete transactions and support stock flow from receipt to sale.

The role requires retail experience, knowledge of fashion trends, and strong English communication. Flexibility for evenings, weekends, and peak periods is essential.