Luxury Sales Support Specialist

Tapestry, Inc.; Sacramento (CA); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paternity and Maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Support Associate to enhance store efficiency and customer experiences at our California location. You will warmly greet clients, assist with product recommendations, and ensure accurate cash handling at the POS while keeping the sales floor organized and stocked.

Responsibilities include supporting stock replenishment, visual merchandising updates, and maintaining store housekeeping.

Qualifications

• 1+ year of retail experience, preferably luxury retail.
• Knowledge of fashion trends and market competition.
• Experience with cash handling, POS, and basic IT.
• Strong communication and English proficiency.

Responsibilities

• Welcome clients with warmth and professionalism.
• Anticipate needs and provide personalized assistance.
• Operate POS accurately and maintain cash wrap.
• Assist with stock and merchandising updates.
• Support social media engagement.
• Handle shipments and transfers.
• Maintain housekeeping and Loss Prevention guidelines.

Skills

Retail experience

Cash handling

Customer service

Fashion trends

Attention to detail

Organizational skills

English proficiency

Tools

Cash register systems

iPad

Mobile POS

Job description

Coach is seeking a Sales Support Associate to enhance store efficiency and customer experiences at our California location. You will warmly greet clients, assist with product recommendations, and ensure accurate cash handling at the POS while keeping the sales floor organized and stocked.

Responsibilities include supporting stock replenishment, visual merchandising updates, and maintaining store housekeeping.