Luxury Retail Sales Pro — Personal Styling & Clienteling

Tapestry (Coach/Kate Spade); Cincinnati (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

Coach is seeking a Sales Associate to deliver a personalized shopping experience, meet sales goals, and support daily store operations. This role blends luxury retail service, omni-channel selling, and team collaboration to drive brand loyalty and revenue.

Candidates should have 1+ years in luxury retail, strong English, and familiarity with POS systems. Social media savvy and live-stream capabilities are a plus; flexible schedule required including nights and weekends.

Qualifications

• 1+ year of luxury retail sales experience.
• Proficient with POS systems and mobile POS.
• Strong English proficiency.
• Experience with live-stream shopping or video demos is preferred.
• Able to work in a fast-paced environment.

Responsibilities

• Represent Coach as brand ambassador and meet sales goals.
• Build client relationships through styling and product knowledge.
• Drive sales through cross-selling and upselling.
• Use mobile POS and clienteling tools to capture data and encourage repeat purchases.
• Complete daily store operations and maintain visual merchandising standards.
• Process transactions and support inventory movement.

Skills

Luxury retail experience

Clienteling

Social media savvy

Live-stream shopping

Tools

POS systems

Mobile POS

iPad usage

Inventory systems

Job description

Coach is seeking a Sales Associate to deliver a personalized shopping experience, meet sales goals, and support daily store operations. This role blends luxury retail service, omni-channel selling, and team collaboration to drive brand loyalty and revenue.

Candidates should have 1+ years in luxury retail, strong English, and familiarity with POS systems. Social media savvy and live-stream capabilities are a plus; flexible schedule required including nights and weekends.