Luxury Retail Sales Leader — Mentor, Grow Client Book

Bloomingdale's; Boca Raton (FL); On-site; USD 60,000 - 95,000; Full time

Job summary

Bloomingdale's is seeking a Store Leader to drive exceptional colleague and customer experiences through dynamic leadership and strong business acumen. As a Business Manager, you will recruit, onboard and develop your team while maintaining a focus on delivering outstanding customer experiences across a multi-million dollar store segment.

You will lead merchandising execution, optimize fulfillment processes, and champion flexible scheduling to support store priorities and peak periods.

Qualifications

• Excellent written and verbal communication with customers and partners.
• Ability to plan and execute strategies effectively.
• Ability to monitor and adjust workflow to meet priorities.
• Flexible schedule including days, evenings, weekends and holidays.

Responsibilities

• Observe, coach and role model customer-centric selling behaviors at all times.
• Champion use of selling technology to support a seamless customer experience.
• Lead relationship selling, build a client book and drive outreach to maximize business.
• Provide daily oversight of fulfillment process and track metrics to optimize fill rate.
• Ensure merchandising directions are executed in partnership with Merchandising teams.

Skills

Communication

Planning

Workflow management

Flexibility

Education

Associate's degree

Job description

Bloomingdale's is seeking a Store Leader to drive exceptional colleague and customer experiences through dynamic leadership and strong business acumen. As a Business Manager, you will recruit, onboard and develop your team while maintaining a focus on delivering outstanding customer experiences across a multi-million dollar store segment.

You will lead merchandising execution, optimize fulfillment processes, and champion flexible scheduling to support store priorities and peak periods.