Luxury Retail Sales Leader: Build Teams & Elevate Service

Max Mara Fashion Group; Aurora (IL); On-site; USD 55,000 - 90,000; Full time

Job summary

Max Mara Fashion Group in Aurora, IL is seeking a Sales Manager to lead day-to-day staff productivity and uphold the brand’s luxury service standards. You will develop a motivated team, supervise operations, drive sales, and ensure consistent clienteling and CRM activity across the boutique.

This role emphasizes team development, operations management, and delivering exceptional shopping experiences in a fast-paced luxury retail environment.

Qualifications

• Minimum 2 years of supervisory experience in apparel retail with a record of driving sales and service excellence.
• Strong interpersonal, organizational, and communication skills.
• Ability to work independently and collaboratively to meet store goals.

Responsibilities

• Lead day-to-day staff productivity and development in line with store strategy.
• Supervise staff to meet sales and customer service goals while modeling Max Mara standards.
• Oversee store operations including POS and clienteling activities to maximize sales and customer experience.
• Maintain store policies and provide feedback to leadership as needed.

Skills

Supervisory experience

Communication skills

Independent work

Conflict management

Training & interviewing

Job description

Max Mara Fashion Group in Aurora, IL is seeking a Sales Manager to lead day-to-day staff productivity and uphold the brand’s luxury service standards. You will develop a motivated team, supervise operations, drive sales, and ensure consistent clienteling and CRM activity across the boutique.

This role emphasizes team development, operations management, and delivering exceptional shopping experiences in a fast-paced luxury retail environment.