Luxury Retail Assistant Store Manager - Lead Experience

Michael Kors; Aurora (IL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Cross-Brand Discount

Internal Mobility Across Brands

Exclusive Employee Sales

Clothing Allotment

Job summary

Michael Kors in Aurora, IL is seeking an Assistant Manager who will drive results through an elevated customer experience and mentor a team focused on client engagement. You will lead daily operations, open/close duties, and deliver impeccable service while fostering a fun, fashion-forward environment.

The role emphasizes building lasting client relationships through styling knowledge, clienteling, and omnichannel selling.

Qualifications

• 3+ years of relevant retail management experience.
• Self-starter with ability to mentor and develop leadership qualities.
• Energetic and engaging brand ambassador with a love for fashion.
• Knowledge of clienteling and building lasting customer relationships.
• Customer service obsessed; sells with passion for styling and fashion.
• Technologically savvy with entrepreneurial spirit.

Responsibilities

• Drive results through delivering an elevated customer experience.
• Lead and execute key opening and closing duties and operational tasks.
• Demonstrate flexibility and desire for personal growth in a fast-paced store.
• Foster customer relationships by coaching the team on trends, styling, and selling techniques.
• Ensure exceptional customer service standards while leading and multitasking.
• Build a client book by establishing client relationships to drive traffic and engagement.
• Drive omnichannel sales using available tools and technology.

Skills

Retail management

Customer service

Leadership

Styling knowledge

Job description

Michael Kors in Aurora, IL is seeking an Assistant Manager who will drive results through an elevated customer experience and mentor a team focused on client engagement. You will lead daily operations, open/close duties, and deliver impeccable service while fostering a fun, fashion-forward environment.

The role emphasizes building lasting client relationships through styling knowledge, clienteling, and omnichannel selling.