Luxury Retail Sales Leader

Ralph Lauren; Plano (TX); On-site; USD 24,796 - 38,572; Full time

Job summary

Ralph Lauren Corporation is seeking an on-site Sales Floor Supervisor to guide the team in delivering premium customer service and a memorable shopping experience.

You will lead coaching sessions, drive sales, and maintain brand standards across floor operations, stock management, and client relationships. Prior luxury retail exposure is preferred, with strong communication and teamwork essential.

Qualifications

• Strong customer service focus with a professional demeanor.
• Ability to guide and develop a sales team toward goals.
• Excellent verbal and written communication skills.
• Experience in retail or luxury brand environments is preferred.

Responsibilities

• Supervise the sales floor to deliver an elevated customer experience.
• Lead and coach the sales team; build client relationships and drive sales.
• Meet and exceed personal sales and SPH goals.
• Maintain visual merchandising and brand standards on the floor.

Skills

Customer service

People leadership

Communication

Sales

Negotiation

Teamwork

Tools

Word

Excel

PowerPoint

Workday

Outlook

Job description

Ralph Lauren Corporation is seeking an on-site Sales Floor Supervisor to guide the team in delivering premium customer service and a memorable shopping experience.

You will lead coaching sessions, drive sales, and maintain brand standards across floor operations, stock management, and client relationships. Prior luxury retail exposure is preferred, with strong communication and teamwork essential.