Luxury Retail Sales Lead - Clienteling & Team Growth

Saks Fifth Avenue; Hills (MN); On-site; USD 86,000 - 107,000; Full time

Benefits offered by this job

Comprehensive benefits package

Employee discount

Job summary

Neiman Marcus in Minnesota seeks a Sales Manager to own the Saks Fifth Avenue store sales experience, coach a high-performing team, onboard new hires, and grow clienteling and outreach to build lasting relationships with clients.

You will oversee talent development, training on product knowledge, and events, while ensuring policy compliance and delivering exceptional service that supports store goals and brand standards.

Qualifications

• Relevant experience leading a team with direct reports.
• Proven track record managing selling and operations workforce.
• Proficiency with clienteling tools and social media; Google Workspace preferred.
• History of building, leading, motivating, and coaching teams to achieve objectives.
• Strong communication and attention to detail.

Responsibilities

• Recruit and onboard new hires with urgency.
• Train and develop top talent; set goals and opportunities.
• Coach and enforce policies with fairness.
• Develop reports' personal brand through outreach and connections.
• Drive education initiatives on product knowledge and clienteling.
• Schedule departments aligned with promotions and business needs.
• Foster trust and collaboration within the team.
• Build client relationships and lead events/experiences.

Skills

Team leadership

Client relationship building

Talent development

Coaching

Onboarding

Education

4-year degree preferred

Tools

Clienteling tools

Google Workspace

Social media platforms

Job description

Neiman Marcus in Minnesota seeks a Sales Manager to own the Saks Fifth Avenue store sales experience, coach a high-performing team, onboard new hires, and grow clienteling and outreach to build lasting relationships with clients.

You will oversee talent development, training on product knowledge, and events, while ensuring policy compliance and delivering exceptional service that supports store goals and brand standards.