Luxury Retail Sales Manager — Clienteling & Growth

Saks Fifth Avenue Llc; Naples, Northern (FL, KY); Hybrid; USD 68,000 - 85,000; Full time

Benefits offered by this job

Employee discount

Benefits package

Medical insurance

Job summary

Saks Fifth Avenue in Naples, FL is seeking a Sales Manager who will own the in-store sales experience, coach a team, and drive clienteling and events.

You will oversee onboarding, training, and performance, while building relationships with clients to grow repeat business, using multiple channels and technology.

The role offers an opportunity to contribute to a leading luxury retailer with strong brand guidance and a comprehensive benefits package.

Qualifications

• 4-year degree required.
• Proficiency in Word and Excel.
• Must be flexible in scheduling including evenings, weekends and holidays.
• 3+ years of management experience with a selling workforce.

Responsibilities

• Establish deep relationships with clients and grow repeat business to achieve sales goals.
• Deliver memorable shopping experiences to all clients; plan client appointments to maximize results.
• Maximize every appointment with a client to address their fashion needs.
• Inform clients of in-store events to enhance their Saks experience.
• Diagnose client spend and identify opportunities to increase engagement and wallet share.
• Increase new client acquisition using marketing tools such as ccA+, social media, referrals and networking.
• Build personal brand as a fashion authority through proactive marketing and outreach.
• Strategically leverage social media to promote oneself as a fashion influencer and broaden connections.

Skills

Clienteling

Team leadership

Sales coaching

Word/Excel proficiency

Education

4-year degree

Tools

Word

Excel

Job description

Saks Fifth Avenue in Naples, FL is seeking a Sales Manager who will own the in-store sales experience, coach a team, and drive clienteling and events.

You will oversee onboarding, training, and performance, while building relationships with clients to grow repeat business, using multiple channels and technology.

The role offers an opportunity to contribute to a leading luxury retailer with strong brand guidance and a comprehensive benefits package.