Luxury Retail Sales Concierge (Flexible Schedule)

Coach; West Hartford (CT); On-site; USD 21,000 - 30,000; Full time

Job summary

Coach is seeking a Sales Associate for our West Hartford, CT location. You will provide an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations. The role blends luxury retail service with omni‑channel selling and team collaboration to drive brand loyalty and revenue.

Qualifications include 1+ years in luxury retail sales, POS proficiency, and strong English. Experience with live-stream shopping or social media is a plus.

Qualifications

• 1+ years of sales experience, luxury retail preferred.
• Experience with POS operation and basic computer tools (iPad/laptop).
• Strong English proficiency.
• Luxury retail background with social media savvy and live-stream/video demo experience (preferred).
• Ability to work in a fast-paced environment and flexible schedule.

Responsibilities

• Represent Coach as a brand ambassador; deliver an elevated shopping experience.
• Build lasting client relationships through styling and product knowledge.
• Drive sales through cross-selling and tailored recommendations.
• Utilize POS and clienteling tools to capture data and encourage repeat purchases.
• Support daily store operations and inventory movement.
• Maintain a clean, organized sales floor and follow policies.
• Collaborate with teammates to drive brand initiatives and outcomes.

Skills

Sales experience

Luxury retail

POS operation

English proficiency

Social media/live-stream shopping

Clienteling & data acquisition

Fast-paced environment

Flexible schedule

Job description

Coach is seeking a Sales Associate for our West Hartford, CT location. You will provide an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations. The role blends luxury retail service with omni‑channel selling and team collaboration to drive brand loyalty and revenue.

Qualifications include 1+ years in luxury retail sales, POS proficiency, and strong English. Experience with live-stream shopping or social media is a plus.