Luxury Retail Sales Concierge

tapestry; Ross (AR); On-site; USD 42,981,000 - 55,875,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 K

Paid leave

Commuter benefits

Tuition assistance

Job summary

Coach is a global fashion house delivering elevated experiences through luxury retail service and omni-channel selling. The Sales Support Associate greets clients, builds relationships, and supports store operations while meeting personal and team sales goals.

Requirements include 1+ years in luxury retail, POS experience, and strong English. The role emphasizes adaptability, collaboration, and strong presentation on busy retail floors.

Qualifications

• 1+ years of luxury retail sales experience.
• Experience with POS operation and basic computer proficiency.
• Strong English proficiency.
• Luxury retail background with social media/video experience preferred.

Responsibilities

• Deliver an elevated, personalized shopping experience for clients.
• Meet personal and store sales goals and support daily store operations.
• Drive sales through cross-selling and upselling with tailored recommendations.
• Utilize POS and clienteling tools to capture data and encourage repeat purchases.
• Develop and execute personal sales plans to meet KPIs.

Skills

Luxury retail sales

POS operation

Clienteling

English proficiency

Tools

POS systems

Mobile POS

Job description

Coach is a global fashion house delivering elevated experiences through luxury retail service and omni-channel selling. The Sales Support Associate greets clients, builds relationships, and supports store operations while meeting personal and team sales goals.

Requirements include 1+ years in luxury retail, POS experience, and strong English. The role emphasizes adaptability, collaboration, and strong presentation on busy retail floors.