Luxury Retail Sales Concierge

Swarovski; Miami (FL); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Employee discounts

Global employee assistance program

Product and personal training

Career growth opportunities

Job summary

Swarovski is seeking a Sales Consultant in Miami to deliver exceptional service and create memorable brand experiences. You will engage customers with storytelling, promote loyalty programs, and work toward both individual and team sales goals in a vibrant store environment.

Ideal candidates are passionate about fashion/luxury, customer-focused, digitally savvy, and comfortable showcasing creativity and personal style in a multicultural retail setting.

Qualifications

• Passionate about fashion or luxury brands.
• Experience in multicultural retail environment.
• Excellent customer service and engaging personality.
• Digitally savvy with retail technology.
• Confident expressing individuality and creativity.

Responsibilities

• Deliver outstanding customer service and create emotional connections through storytelling.
• Build trust and loyalty by promoting loyalty programs.
• Achieve individual and team sales goals.
• Collaborate with team to maintain a welcoming, organized store environment.
• Stay up to date with product knowledge using digital tools.

Skills

Customer service

Multicultural retail

Communication

Digital tools

Team player

Creativity

Curiosity

Empathy

Job description

Swarovski is seeking a Sales Consultant in Miami to deliver exceptional service and create memorable brand experiences. You will engage customers with storytelling, promote loyalty programs, and work toward both individual and team sales goals in a vibrant store environment.

Ideal candidates are passionate about fashion/luxury, customer-focused, digitally savvy, and comfortable showcasing creativity and personal style in a multicultural retail setting.