Luxury Retail Sales Associate: VIP Guest Experience

Biltmore Workforce Management; Asheville (NC); On-site; USD 22,000 - 26,000; Part time

Job summary

A Gardener's Place at the Biltmore retail shop is seeking a Retail Sales Assistant to provide exceptional guest service, assist customers with selections, check inventory locations, and help with up-selling and cross-selling. The role requires availability for evenings, weekends, and holidays, with a typical average of 20 hours per week.

The position emphasizes accurate cash register operations, opening/closing duties, stock restocking, and maintaining the shop's appearance in alignment with the

Qualifications

• Six months of prior retail or guest service experience preferred.
• Exceptional guest relations and verbal communication skills.
• Basic math skills and ability to handle cash.
• Demonstrated commitment to world-class guest service.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Provide exceptional guest service and greet guests warmly.
• Operate POS register accurately and handle money efficiently.
• Assist with opening/closing the shop per supervisor instructions.
• Restock merchandise and maintain shop cleanliness.
• Develop knowledge of merchandise to upsell and cross-sell.
• Work with minimal supervision and support team as needed.
• Follow phone/radio etiquette and maintain professional attitude.
• Support leadership and other departments as needed.

Skills

Retail experience

Guest service

Cash handling

Communication

Teamwork

POS familiarity

Tools

POS system

Job description

A Gardener's Place at the Biltmore retail shop is seeking a Retail Sales Assistant to provide exceptional guest service, assist customers with selections, check inventory locations, and help with up-selling and cross-selling. The role requires availability for evenings, weekends, and holidays, with a typical average of 20 hours per week.

The position emphasizes accurate cash register operations, opening/closing duties, stock restocking, and maintaining the shop's appearance in alignment with the