Luxury Retail Sales Associate – Personal Styling

Tapestry (Coach/Kate Spade); Simpsonville (KY); On-site; USD 21,000 - 26,000; Full time

Job summary

Coach is seeking a Sales Associate to serve as the front-line ambassador, delivering elevated shopping experiences and meeting personal and store sales goals. You will support daily store operations, including transactions, inventory, and visual merchandising.

The role emphasizes luxury retail knowledge, strong English communication, and the ability to work a flexible schedule, including nights and weekends, to drive brand loyalty and revenue.

Qualifications

• 1+ years of sales experience (luxury retail preferred)
• Experience with POS operation and basic computer use (iPad/laptop)
• Strong English proficiency
• Ability to work in a fast-paced environment
• Experience with live-stream shopping or video demos is a plus

Responsibilities

• Represent Coach as a brand ambassador and uphold style and service standards.
• Build client relationships through personalized styling and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Support daily store operations, cash wrap, inventory, replenishment, and merchandising.

Skills

Customer service

English proficiency

Retail sales

Luxury fashion knowledge

POS / tech literacy

Education

High school diploma or equivalent

Tools

POS systems

Mobile POS

iPad familiarity

Job description

Coach is seeking a Sales Associate to serve as the front-line ambassador, delivering elevated shopping experiences and meeting personal and store sales goals. You will support daily store operations, including transactions, inventory, and visual merchandising.

The role emphasizes luxury retail knowledge, strong English communication, and the ability to work a flexible schedule, including nights and weekends, to drive brand loyalty and revenue.