Luxury Retail Sales Associate | Omnichannel & Clienteling

Tapestry, Inc.; Allen (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paternity and Maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Associate in Allen, TX to deliver a personalized luxury shopping experience and meet personal and store sales goals. You will support daily store operations and contribute to omnichannel selling, including clienteling and data capture.

As a frontline ambassador, you will build lasting client relationships, upsell and cross-sell, and maintain high service standards while following policies and visual guidelines.

Qualifications

• 1+ years of sales experience (luxury retail preferred)
• Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie-talkie use
• Strong English proficiency
• Luxury retail background, social media savvy, experience with live-stream shopping or video demos, clienteling and data acquisition (preferred)
• Ability to work in a fast-paced environment

Responsibilities

• Represent Coach as a brand ambassador and adhere to style/service standards
• Build lasting client relationships through personalized styling and product knowledge
• Drive sales through cross-selling, upselling, and tailored recommendations
• Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases
• Develop and execute personal sales plans; meet or exceed KPIs
• Source new customers and follow up to close sales
• Maintain a high-energy, organized sales floor and support inventory processes
• Complete daily operational tasks and maintain store policies and visual standards
• Foster collaboration and participate in brand initiatives and training

Skills

Sales experience

POS operation

English proficiency

Live-stream shopping

Clienteling

Data capture

Tools

iPad

Mobile POS

Job description

Coach is seeking a Sales Associate in Allen, TX to deliver a personalized luxury shopping experience and meet personal and store sales goals. You will support daily store operations and contribute to omnichannel selling, including clienteling and data capture.

As a frontline ambassador, you will build lasting client relationships, upsell and cross-sell, and maintain high service standards while following policies and visual guidelines.