Luxury Retail Sales Associate II — Personal Styling

Tapestry (Coach/Kate Spade); Anchorage (AK); On-site; USD 40,000 - 52,000; Full time

Job summary

Coach is seeking a Sales Associate to deliver an elevated, personalized shopping experience and meet sales goals. You will support daily store operations, utilize POS and clienteling tools, and contribute to brand initiatives with a collaborative team.

The role emphasizes fashion expertise, cross-selling capabilities, and the ability to adapt selling techniques to business needs while maintaining professional standards on the shop floor.

Qualifications

• 1+ years of sales experience; luxury retail preferred.
• Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS).
• Strong English proficiency.
• Ability to read price/release sheets.
• Luxury retail background, social media savvy, live-stream shopping or video demos, clienteling and data acquisition skills (Preferred).
• Strong English language proficiency (EU).

Responsibilities

• Represent Coach as a brand ambassador, adhering to style and service standards.
• Build lasting client relationships through personalized styling and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed KPIs.
• Source new customers, maintain relationships, and follow up to close sales.
• Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising).
• Process transactions efficiently (purchases, returns, exchanges, online pickups).
• Support inventory cycles: receive shipments, stock shelves, product movement.
• Foster a collaborative, trust-based environment; encourage team performance.

Skills

Sales experience

POS experience

Walkie-talkie use

English proficiency

Fast-paced environment

Social media savvy

Live-stream shopping

Clienteling

Tools

iPad

Laptop

Mobile POS

Job description

Coach is seeking a Sales Associate to deliver an elevated, personalized shopping experience and meet sales goals. You will support daily store operations, utilize POS and clienteling tools, and contribute to brand initiatives with a collaborative team.

The role emphasizes fashion expertise, cross-selling capabilities, and the ability to adapt selling techniques to business needs while maintaining professional standards on the shop floor.