Luxury Retail Sales Associate — Flexible Shifts

Tapestry (Coach/Kate Spade); Commerce (GA); On-site; USD 28,000 - 42,000; Full time

Job summary

Coach is seeking a Sales Associate to be the front-line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations.

This role blends luxury-retail service, omni-channel selling, and team collaboration to drive brand loyalty and revenue. The role requires at least 1 year of luxury retail or relevant sales experience, familiarity with POS systems, and excellent English.

Qualifications

• 1+ years of sales experience in luxury retail or similar field.
• Experience with POS operation and basic computer proficiency (iPad/laptop).
• Strong English proficiency and ability to read price/release sheets.
• Luxury retail background with social media savvy and live-stream/video experience (preferred).
• Ability to work in a fast-paced environment.

Responsibilities

• Represent Coach as a brand ambassador and adhere to service standards.
• Build lasting client relationships through styling and product expertise.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Use mobile POS, clienteling tools, and social platforms to capture data and encourage repeat purchases.
• Develop personal sales plans and meet or exceed KPIs.
• Assist teammates and maintain store operations and visual merchandising.

Skills

Luxury retail

Clienteling and data acquisition

English proficiency

Social media savvy

Fast-paced environment

Tools

POS systems

Mobile POS

iPad / laptop

Walkie-talkie

Job description

Coach is seeking a Sales Associate to be the front-line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations.

This role blends luxury-retail service, omni-channel selling, and team collaboration to drive brand loyalty and revenue. The role requires at least 1 year of luxury retail or relevant sales experience, familiarity with POS systems, and excellent English.