Luxury Retail Sales Associate—Flexible Schedule & Clienteling

Tapestry (Coach/Kate Spade); Camarillo (CA); On-site; USD 25,000 - 33,000; Full time

Job summary

Coach is seeking a Sales Associate in a luxury retail setting to deliver a personalized shopping experience and meet sales goals. You will support daily store operations and contribute to brand loyalty through expert product knowledge and customer service.

The role emphasizes relationship-building, cross-selling, and utilizing mobile POS and social selling to drive revenue. Flexibility for a demanding retail schedule is required.

Qualifications

• 1+ years of sales experience (luxury retail preferred).
• Experience with POS operation and basic computer usage (iPad/laptop).
• Strong English proficiency.

Responsibilities

• Represent Coach as a brand ambassador, adhering to style and service standards.
• Build lasting client relationships through personalized styling and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize POS, clienteling tools, and social platforms to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed KPIs.
• Source new customers, maintain relationships, and follow up to close sales.

Skills

Sales experience

English proficiency

Fashion knowledge

Tools

POS operation

Mobile POS

Clienteling tools

Job description

Coach is seeking a Sales Associate in a luxury retail setting to deliver a personalized shopping experience and meet sales goals. You will support daily store operations and contribute to brand loyalty through expert product knowledge and customer service.

The role emphasizes relationship-building, cross-selling, and utilizing mobile POS and social selling to drive revenue. Flexibility for a demanding retail schedule is required.