Luxury Retail Sales Associate | Flexible Schedule Clienteling

Coach; Arlington (VA); On-site; USD 32,000 - 52,000; Full time

Job summary

Coach, a global fashion house, is seeking a Sales Associate to join our Arlington, VA team. You will provide an elevated, personalized shopping experience and help achieve store goals while supporting daily operations.

The role blends luxury service with omni-channel selling and collaboration to drive loyalty and revenue. The ideal candidate will have 1+ year(s) of luxury retail sales experience, familiarity with POS systems, and strong English communication skills.

Qualifications

• 1+ years of sales experience in luxury retail or similar setting.
• Experience with POS operation and basic computer tools (iPad/laptop).
• Strong English proficiency is required for customer interactions.
• Luxury retail background with social media savvy and experience with live-stream shopping or video demos is preferred.

Responsibilities

• Represent Coach as a brand ambassador and deliver a personalized shopping experience.
• Meet personal and store sales goals and support daily store operations.
• Drive sales through cross-selling and upselling while maintaining brand standards.
• Utilize mobile POS, clienteling tools, and social selling to capture data and encourage repeat purchases.
• Develop personal sales plans and meet or exceed KPIs.
• Source new customers and follow up to close sales.
• Maintain energy on the floor and adapt selling techniques to business needs.
• Handle daily operations: cash wrap, inventory, replenishment, merchandising.

Skills

Sales experience

POS operation

English proficiency

Social media savvy

Live-stream shopping

Clienteling

Data acquisition

Tools

iPad

Mobile POS

Walkie-talkie

Job description

Coach, a global fashion house, is seeking a Sales Associate to join our Arlington, VA team. You will provide an elevated, personalized shopping experience and help achieve store goals while supporting daily operations.

The role blends luxury service with omni-channel selling and collaboration to drive loyalty and revenue. The ideal candidate will have 1+ year(s) of luxury retail sales experience, familiarity with POS systems, and strong English communication skills.