Luxury Retail Sales Associate – Flexible Schedule

Coach; San Diego (CA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Paid paternity leave

Paid maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Associate in California to be the front-line ambassador of the brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations.

This role blends luxury-retail service, omni-channel selling, and team collaboration to drive brand loyalty and revenue. Experience in luxury retail, strong English, POS proficiency, and social media savvy are valued.

Qualifications

• 1+ years of sales experience (luxury retail preferred); knowledge of fashion trends and competitors.
• Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie-talkie use, ability to read price/release sheets.
• Strong English proficiency.
• Luxury retail background, social media savvy, experience with live-stream shopping or video demos, clienteling and data acquisition skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
• Build lasting client relationships through personalized styling, product expertise, and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed individual and team KPIs.
• Source new customers, maintain relationships, and follow up to close sales.
• Assist teammates in functional areas as required.

Skills

Sales experience

Customer service

English proficiency

Social media savvy

Education

High school diploma or equivalent

Tools

POS system

Mobile POS

Job description

Coach is seeking a Sales Associate in California to be the front-line ambassador of the brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations.

This role blends luxury-retail service, omni-channel selling, and team collaboration to drive brand loyalty and revenue. Experience in luxury retail, strong English, POS proficiency, and social media savvy are valued.