Luxury Retail Sales Associate — Flexible Schedule

Tapestry (Coach/Kate Spade); Lincoln City (OR); On-site; USD 19,000 - 25,000; Full time

Job summary

Coach is seeking a Sales Support Associate to warmly welcome clients, assist with product selection, and keep the sales floor and stockroom organized. You will engage customers with friendly, efficient service and help maintain brand standards across the store.

As a brand ambassador, you will operate POS systems, process shipments, and contribute to visual merchandising. The role requires flexibility for a busy retail environment and a focus on exceptional customer care.

Qualifications

• At least 1 year of retail experience, preferably in luxury retail.
• Strong knowledge of fashion trends and market competition.
• Experience with cash registers and POS systems.
• Excellent communication and customer service skills.
• Able to lift up to 25 lbs and stand for extended periods.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Retail experience

Customer service

English proficiency

Communication

Tools

POS systems

iPad

Walkie talkie

Cash handling

Laptop

Job description

Coach is seeking a Sales Support Associate to warmly welcome clients, assist with product selection, and keep the sales floor and stockroom organized. You will engage customers with friendly, efficient service and help maintain brand standards across the store.

As a brand ambassador, you will operate POS systems, process shipments, and contribute to visual merchandising. The role requires flexibility for a busy retail environment and a focus on exceptional customer care.