Luxury Retail Sales Associate - Clienteling & Style

Tapestry (Coach/Kate Spade); Lubbock (TX); On-site; USD 30,000 - 48,000; Full time

Job summary

Coach in Texas is seeking a Sales Associate to be the front-line ambassador of the Coach brand, delivering an elevated shopping experience and meeting personal and store sales goals.

You will engage clients with personalized styling, leverage POS and social selling tools, and collaborate with the team to drive brand loyalty while maintaining visual standards. Flexibility to work a schedule including nights and weekends is required; prior luxury retail and digital selling experience is a plus.

Qualifications

• 1+ years of sales experience in luxury retail or similar environment.
• Knowledge of fashion trends and competitors helpful.
• Strong English proficiency.
• Luxury retail background or social media savvy is a plus (live-stream/video demos, clienteling, data capture).
• Ability to work in a fast-paced environment.

Responsibilities

• Represent Coach as a brand ambassador, adhering to style and service standards.
• Build lasting client relationships through personalized styling and product knowledge.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize POS and clienteling tools, plus social platforms to encourage repeat purchases.
• Develop personal sales plans and meet KPIs.
• Source new customers and follow up to close sales.
• Maintain a high-energy, professional floor presence and support daily operations.

Skills

Sales experience

Fashion trends

English proficiency

Live-stream shopping

Clienteling

Fast-paced environment

Tools

POS systems

Mobile POS / iPad

Walkie-talkie

Job description

Coach in Texas is seeking a Sales Associate to be the front-line ambassador of the Coach brand, delivering an elevated shopping experience and meeting personal and store sales goals.

You will engage clients with personalized styling, leverage POS and social selling tools, and collaborate with the team to drive brand loyalty while maintaining visual standards. Flexibility to work a schedule including nights and weekends is required; prior luxury retail and digital selling experience is a plus.