Luxury Retail Sales Associate - Clienteling & Omnichannel

Tapestry (Coach/Kate Spade); Foley (AL); On-site; USD 26,000 - 38,000; Full time

Job summary

Coach is seeking a Sales Associate in Foley, AL to deliver a high‑end shopping experience, meet personal and store goals, and support daily operations. This role blends luxury service with omni‑channel selling and teamwork.

Represent the brand, develop client relationships, and drive sales through tailored recommendations and cross‑selling. Proficiency with mobile POS and clienteling tools is essential; flexible scheduling is required.

Qualifications

• 1+ years of sales experience (luxury retail preferred); knowledge of fashion trends and competitors.
• Experience with POS operation, basic computer proficiency (iPad/laptop), walkie‑talkie use, ability to read price/release sheets.
• Strong English proficiency.
• Luxury retail background, social media savvy, experience with live‑stream shopping or video demos, clienteling and data acquisition skills. (Preferred)
• Ability to work in a fast‑paced environment.

Responsibilities

• Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
• Build lasting client relationships through personalized styling, product expertise, and fashion advice.
• Drive sales through cross‑selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed individual and team KPIs.
• Source new customers, maintain relationships, and follow up to close sales.
• Maintain high energy on the floor, manage multiple customers, and adapt selling techniques to business needs.
• Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising) while maintaining service standards.

Skills

Sales experience

POS operation

English proficiency

Customer service

Social media savvy

Education

High school diploma

Tools

POS system

iPad

Laptop

Mobile POS

Job description

Coach is seeking a Sales Associate in Foley, AL to deliver a high‑end shopping experience, meet personal and store goals, and support daily operations. This role blends luxury service with omni‑channel selling and teamwork.

Represent the brand, develop client relationships, and drive sales through tailored recommendations and cross‑selling. Proficiency with mobile POS and clienteling tools is essential; flexible scheduling is required.