Luxury Retail Sales Associate - Clienteling & Omni-Channel

Tapestry (Coach/Kate Spade); Edinburgh (IN); On-site; USD 28,000 - 42,000; Full time

Job summary

Coach is seeking a Sales Associate to be the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations.

This role blends luxury‑retail service, omni‑channel selling, and team collaboration to drive brand loyalty and revenue. Required qualifications include 1+ years in luxury retail, knowledge of fashion trends, strong English proficiency, and experience with POS systems.

Qualifications

• 1+ years of sales experience (luxury retail preferred).
• Knowledge of fashion trends and competitors.
• Strong English proficiency.
• Experience with POS operation and basic computer tools.
• Ability to work in a fast-paced environment and lift light loads.

Responsibilities

• Represent Coach as a brand ambassador and meet sales goals.
• Build lasting client relationships through styling and product knowledge.
• Drive sales via cross-selling and personalized recommendations.
• Utilize POS systems and social channels to capture data and encourage repeat purchases.
• Support daily store operations and inventory tasks.

Skills

Sales experience

Luxury retail

Fashion trends

Clienteling

Communication

English proficiency

Tools

POS operation

iPad

Mobile POS

Walkie-talkie

Job description

Coach is seeking a Sales Associate to be the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations.

This role blends luxury‑retail service, omni‑channel selling, and team collaboration to drive brand loyalty and revenue. Required qualifications include 1+ years in luxury retail, knowledge of fashion trends, strong English proficiency, and experience with POS systems.