Luxury Retail Lead: Style & Sales Coach

Delta Galil USA Inc; Santa Monica (CA); On-site; USD 52,000 - 66,000; Full time

Job summary

Splendid in Santa Monica, CA is seeking a Sales Supervisor to lead daily store operations, drive sales, and deliver exceptional customer experiences.

This full-time role requires coaching associates, styling customers, building client relationships, managing payroll, and upholding brand standards and loss-prevention practices. You will collaborate with store leadership to meet sales goals and ensure flawless execution of directives from Visual Merchandising, Operations and Marketing.

Qualifications

• 2+ years of related professional sales experience in specialty or luxury retail.
• At least 1 year of supervisor experience.
• Experience in delivering exceptional customer experiences.
• Proven ability to coach and motivate a team.

Responsibilities

• Contributes to store sales goals while achieving individual targets.
• Style customers and wardrobe them based on needs.
• Lead by example in customer engagement and brand representation.
• Build client relationships and conduct outreach.
• Assist with training, coaching, and motivating associates.
• Support payroll management and store operations.
• Communicate with store leadership to ensure deadlines and policies.
• Adhere to loss prevention policies and audits.

Skills

Leadership

Time management

Performance

Communication

Organization

Problem solving

Cash handling

Initiative

Job description

Splendid in Santa Monica, CA is seeking a Sales Supervisor to lead daily store operations, drive sales, and deliver exceptional customer experiences.

This full-time role requires coaching associates, styling customers, building client relationships, managing payroll, and upholding brand standards and loss-prevention practices. You will collaborate with store leadership to meet sales goals and ensure flawless execution of directives from Visual Merchandising, Operations and Marketing.