Luxury Retail Store Lead - Sales & Styling

Splendid; San Diego (CA); On-site; USD 42,000 - 65,000; Full time

Job summary

Splendid is seeking an Assistant Store Manager (Full-Time) in San Diego to lead daily store operations and drive sales while delivering exceptional customer experiences. You will support the Store Manager, recruit and coach staff, manage payroll and scheduling, and ensure brand standards and policies are followed.

You will work with the team to develop client relationships, styling solutions, and maintaining loss prevention practices, contributing to store success and community engagement.

Qualifications

• 4+ years of related professional sales experience in specialty or luxury retail and at least 2+ years of management experience.
• Strong leadership ability.
• Excellent time management and organizational skills with ability to multitask and prioritize.
• Career-driven, strong work ethic and high performance standards.
• High level of initiative/self-starter.
• Effective verbal and written communication skills.
• Strong problem solving and decision making skills.
• Ability to accurately and efficiently operate cash register while following cash handling procedures.

Responsibilities

• Contributes to the overall store success by ensuring store sales goals are met while also achieving individual sales goals.
• Assists Store Manager with day-to-day management of the store, in the absence of the Store Manager, the Assistant Store Manager is responsible for all daily operations of the store.
• Responsible for delivering exceptional customer experiences and driving sales by styling and wardrobing each customer based on their needs.
• Represents the brand and ensures team members are embodying the brand in all interactions with customers and peers.
• Responsible for building client relationships and driving store sales along with excitement about our brand through client outreach.
• Communicates effectively with Store Manager regarding individual goals, skill development updates, employee relations and day-to-day operations.
• Assists with training, coaching, developing and motivating team to achieve maximum sales productivity.
• The Assistant Store Manager is an expert on store operations and policies & procedures, and ensures they are followed and enforced.
• Responsible for assisting with recruiting top talent to meet the needs of the business and retains talent that will contribute to sales growth.
• Assists with managing payroll and store scheduling within established guidelines to ensure proper coverage based on business needs.
• Supports and executes directives from Visual Merchandising, Operations and Marketing and ensures that information is properly communicated to the store team and that all deliverables are completed within specified deadlines.
• Ensures Loss Prevention policies and procedures are followed. Assist with financial/sales audits and inventories to protect the store from internal and external shortage.

Skills

Sales experience

Management experience

Leadership

Time management

Organization

Communication

Problem solving

Cash handling

Tools

Cash register operation

Job description

Splendid is seeking an Assistant Store Manager (Full-Time) in San Diego to lead daily store operations and drive sales while delivering exceptional customer experiences. You will support the Store Manager, recruit and coach staff, manage payroll and scheduling, and ensure brand standards and policies are followed.

You will work with the team to develop client relationships, styling solutions, and maintaining loss prevention practices, contributing to store success and community engagement.